Contact a dealer
Enquire about a vehicle, chat (text and voice), ask for a test drive, get notifications and leave a review.
Enquire and chat
- Open a vehicle and tap Enquire. You need to be signed in. A chat with that dealer opens, with an opening message already sent.
- Find all your conversations in Chat (
/enquiries). There is one conversation per dealer: every vehicle you asked that dealer about appears as a card inside the same thread. - Type a message, or tap the microphone to record a short voice note (tap again to stop and send).
- The dealer replies in the same thread. You get a notification when they do.
Ask for a test drive
- In the conversation, tap Request a test drive. This sends the dealer a request; it is not an automatic booking.
- The dealer confirms a time (you are notified when they do), or they suggest another time in the chat.
Chat safely
- Meet in a public place for a first visit, and check the vehicle's papers in person before paying.
- Never pay a deposit or share card details, OTPs or passwords in chat. Wheewise does not take payments for vehicles.
- Read the chat safety tips in your settings, and report a problem under Settings, Help and grievance.
Notifications
- The bell and the Notifications page list: new messages, a shop you follow listing a new vehicle, a vehicle you enquired about being sold, a confirmed test drive, and account security notices.
- Turn push notifications on for this device under Settings, Notifications, and choose which events you hear about.
Reviews
- On a shop's page, signed-in buyers can leave a star rating, some text and an optional photo. Posting again edits your earlier review: one review per buyer per shop.
- The shop can reply publicly under your review.
