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Documentation

Start here

  • Getting started with Wheewise

For buyers

  • Find a vehicle
  • Contact a dealer
  • Your buyer account and settings

For dealers

  • Set up your shop
  • List and manage vehicles
  • Run your shop day to day
  • Dealer settings, section by section

AI assistant and your own website

  • Connect an AI assistant (MCP)
  • Build your own website with an AI assistant
  • Site API reference

Help

  • Troubleshooting and common questions

Contact a dealer

Enquire about a vehicle, chat (text and voice), ask for a test drive, get notifications and leave a review.

Enquire and chat

  1. Open a vehicle and tap Enquire. You need to be signed in. A chat with that dealer opens, with an opening message already sent.
  2. Find all your conversations in Chat (/enquiries). There is one conversation per dealer: every vehicle you asked that dealer about appears as a card inside the same thread.
  3. Type a message, or tap the microphone to record a short voice note (tap again to stop and send).
  4. The dealer replies in the same thread. You get a notification when they do.

Ask for a test drive

  • In the conversation, tap Request a test drive. This sends the dealer a request; it is not an automatic booking.
  • The dealer confirms a time (you are notified when they do), or they suggest another time in the chat.

Chat safely

  • Meet in a public place for a first visit, and check the vehicle's papers in person before paying.
  • Never pay a deposit or share card details, OTPs or passwords in chat. Wheewise does not take payments for vehicles.
  • Read the chat safety tips in your settings, and report a problem under Settings, Help and grievance.

Notifications

  • The bell and the Notifications page list: new messages, a shop you follow listing a new vehicle, a vehicle you enquired about being sold, a confirmed test drive, and account security notices.
  • Turn push notifications on for this device under Settings, Notifications, and choose which events you hear about.

Reviews

  • On a shop's page, signed-in buyers can leave a star rating, some text and an optional photo. Posting again edits your earlier review: one review per buyer per shop.
  • The shop can reply publicly under your review.
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