# Contact a dealer

> Enquire about a vehicle, chat (text and voice), ask for a test drive, get notifications and leave a review.

Source: https://www.wheewise.com/docs/buyers-contact-dealers

## Enquire and chat

1. Open a vehicle and tap **Enquire**. You need to be signed in. A chat with that dealer opens, with an opening message already sent.
2. Find all your conversations in **Chat** (`/enquiries`). There is **one conversation per dealer**: every vehicle you asked that dealer about appears as a card inside the same thread.
3. Type a message, or tap the **microphone** to record a short voice note (tap again to stop and send).
4. The dealer replies in the same thread. You get a notification when they do.

## Ask for a test drive

- In the conversation, tap **Request a test drive**. This sends the dealer a request; it is **not an automatic booking**.
- The dealer confirms a time (you are notified when they do), or they suggest another time in the chat.

## Chat safely

- Meet in a public place for a first visit, and check the vehicle's papers in person before paying.
- Never pay a deposit or share card details, OTPs or passwords in chat. Wheewise does not take payments for vehicles.
- Read the [chat safety tips](https://www.wheewise.com/settings/chat-safety-tips) in your settings, and report a problem under **Settings, Help and grievance**.

## Notifications

- The **bell** and the [Notifications](https://www.wheewise.com/notifications) page list: new messages, a shop you follow listing a new vehicle, a vehicle you enquired about being sold, a confirmed test drive, and account security notices.
- Turn **push notifications** on for this device under **Settings, Notifications**, and choose which events you hear about.

## Reviews

- On a shop's page, signed-in buyers can leave a **star rating**, some text and an optional photo. Posting again edits your earlier review: one review per buyer per shop.
- The shop can reply publicly under your review.